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Shipping Policy

A legal disclaimer

Certain products or services purchased through this website may be fulfilled, processed, or shipped by licensed third-party pharmacies, vendors, suppliers, or fulfillment partners.
 

Elixir Health + Longevity does not guarantee shipping timelines, inventory availability, or delivery performance for products fulfilled by third parties and is not responsible for delays caused by external processing, verification, carrier issues, or fulfillment operations outside of our direct control.

All products and services offered through this website are subject to availability, review, approval (if applicable), and applicable laws and regulations.
 

ORDER PROCESSING


Orders placed through this website are generally processed within 3–5 business days, unless otherwise stated.

Processing times may vary depending on:

  • order volume

  • product availability

  • verification requirements

  • provider review (if applicable)

  • fulfillment partner processing

  • weekends or holidays

Processing timelines are estimates only and are not guaranteed.
 

SHIPPING & DELIVERY


Shipping timelines may vary based on:

  • delivery location

  • shipping carrier

  • product availability

  • supplier or pharmacy fulfillment

  • weather or external delays

Estimated shipping dates are provided for convenience only and are not guaranteed.

Some items may ship separately and arrive in multiple packages depending on the nature of the order and fulfillment source.
 

CLIENT RESPONSIBILITY


Clients are responsible for providing accurate and complete:

  • shipping address

  • billing information

  • contact information

  • any required forms or documentation

Elixir Health + Longevity is not responsible for delays, failed deliveries, lost packages, or returned shipments resulting from:

  • incorrect address information

  • incomplete order details

  • missed delivery attempts

  • shipping carrier errors

  • circumstances outside of our control

Any additional shipping or re-delivery fees may be the responsibility of the client.
 

THIRD-PARTY FULFILLMENT


Some products purchased through this website may be fulfilled or shipped by third-party providers or licensed fulfillment partners.

By purchasing through this website, you acknowledge and agree that:

  • fulfillment timelines may vary

  • separate shipments may occur

  • certain products may not be eligible for cancellation once processing has begun
     

DAMAGED, LOST, OR INCORRECT ORDERS

I
f your order arrives damaged, incorrect, or incomplete, you must notify us within 3 business days of delivery.

We reserve the right to review all shipping-related claims and determine eligibility for replacement, store credit, or other resolution at our sole discretion.

Failure to report an issue within the required timeframe may result in denial of the claim.
 

RETURNS & REFUNDS


Due to the nature of certain products sold through this website, all sales may be final unless otherwise stated.

Products that have been opened, used, altered, or are otherwise ineligible for resale may not be returned or refunded.

Orders that have already been processed, prepared, or shipped may not be eligible for cancellation or refund.

Please refer to our Refund Policy for additional terms.
 

DELAYS & LIMITATION OF LIABILITY

 

Elixir Health + Longevity is not responsible for delays or delivery issues caused by circumstances outside of our control, including but not limited to:

  • carrier delays

  • weather events

  • fulfillment partner delays

  • supply chain interruptions

  • inventory shortages

  • public health events

  • natural disasters

To the fullest extent permitted by law, Elixir Health + Longevity shall not be liable for any indirect, incidental, or consequential damages related to shipping, fulfillment, or delivery delays.
 

RIGHT TO REFUSE OR CANCEL ORDERS

 

Elixir Health + Longevity reserves the right to refuse, limit, or cancel any order at its sole discretion, including but not limited to:

  • suspected fraud

  • payment issues

  • incomplete information

  • inventory limitations

  • regulatory or compliance concerns

​

CONTACT

 

If you have any questions regarding your order or shipping, please contact:

Elixir Health + Longevity
afmin@elixirhealthpluslongevity.com
239-469-3330

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